Collections Account Representative – Mandaluyong City | Up to ₱28K Monthly

Looking to start your career in the BPO industry? Telesys BPO is now hiring Collection Account Representatives—no prior experience required! Whether you’re a fresh graduate or a career shifter, this is your opportunity to join a growing team in Mandaluyong City, with competitive pay and Day 1 HMO benefits.

What You’ll Do

As a Collections Account Representative, your primary responsibility is to assist customers through chat support. Your tasks will include:

• Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency.
• When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
• Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.
• Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.
• This role is perfect for individuals who enjoy fast-paced, non-voice communication and delivering excellent customer service.

Who We’re Looking For

We’re looking for candidates with:

• • No previous BPO experience required

  • High School Graduate (Old curriculum) or ALS Graduate

  • Good to average English writing and communication skills

  • Willingness to work onsite in Mandaluyong City

  • A strong interest in customer service and digital communication

Why Join Telesys BPO?

At Telesys, you’ll enjoy:

• Up to ₱28,000 monthly salary

• Flexible schedules (day, night, and graveyard shifts)

• One-day hiring process

• HMO coverage starting on Day 1

• Career advancement opportunities

• Supportive and inclusive work environment

Start Your Career in Collections Today

This is your chance to gain hands-on experience in technical support and build a lasting career in the industry. Join our team in Mandaluyong City and take the first step toward your professional growth.

Apply now and be part of a company that values your development from day one!

Visit the Telesys Careers Page for more exciting opportunities.