About Us
At Telesys, we thrive to help people find the
beginning for a career that lasts.
WE’RE HIRING
Ready to start a BPO career with real growth opportunities? Explore current openings across inbound, outbound, and back-office roles and apply today.
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Who is Telesys?
Telesys is a leading BPO and consulting company based in Metro Manila, Philippines. We specialize in call center operations, IT-enabled services, and customized business solutions designed to support both local and international clients.
We combine technology, talent, and innovation to deliver scalable outsourcing solutions for businesses while fostering a dynamic workplace where employees grow and thrive. To better understand our services, culture, and opportunities, you can Learn more about Telesys and what sets us apart in the BPO industry.
“We empower businesses and careers alike through seamless recruitment and tailored BPO solutions.”
Excellence
Delivering top-quality service to clients and employees alike.
Integrity
Transparency and honesty in all interactions.
Innovation
Leveraging technology and creativity to enhance services.
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Empowerment
Supporting career growth and professional development.
Commitment
Matching the right talent with the right opportunities for mutual success.
MISSION
To provide jobseekers and businesses with professional, cost-effective, and innovative BPO solutions while nurturing a thriving workforce in the Philippines.
VISION
To be the best BPO company in the Philippines, delivering world-class services and career opportunities that transform lives and businesses.
Grow Your Career at TELESYS
“Join a team that cares, build a BPO career that lasts.”
OUR CULTURE
At Telesys, your career in the BPO industry is more than a job, it’s a journey.
We empower employees to learn, grow, and succeed in a supportive and dynamic environment.
Build your Career with TELESYS
Onboarding, upskilling, and mentorship programs to help you excel.
Clear pathways from entry-level roles to leadership positions, including exposure to global clients.
Attractive salary, incentives, HMO coverage, and allowances.
Hands-on experience with industry-standard CRM systems and BPO software.
Inclusive, collaborative environment that values innovation and employee contributions.
Areas of Service & Career Pathways We Support
At Telesys, we partner with brands across multiple industries—creating career opportunities for professionals who want to grow in the BPO space. Here are the main pathways and service areas we support:
Technical Support & IT-Enabled Services
Help users solve tech concerns through troubleshooting, device assistance, system navigation, software support, and telecom-related guidance across technology-driven accounts.
Retail, E-Commerce & Logistics
Support customers with online shopping experiences—order concerns, deliveries, shipment tracking, returns, store issues, marketplace navigation, and logistics-related inquiries.
Gaming & Interactive Entertainment
Assist players worldwide by resolving account concerns, gameplay questions, technical glitches, community issues, and platform-related support needs.
Sales & Client Acquisition
Engage customers through outbound and consultative conversations—qualify leads, support retention, identify upsell opportunities, and help brands expand their customer base.
Travel & Hospitality
Support travelers with booking updates, itinerary changes, hotel and accommodation concerns, transportation questions, and general customer service for travel-related accounts.
Content Moderation & Trust and Safety
Help maintain safe digital spaces by reviewing user-generated content, enforcing platform guidelines, and supporting trust and safety operations.
Telecom Support
Assist telecom customers via voice, chat, or email—handling billing and account requests, resolving connectivity issues, and guiding users on mobile, internet, and digital service concerns while meeting quality standards.
Finance, Banking & Insurance
Provide customer support in regulated environments—assist with secure transactions, payment concerns, claims processing, verifications, and account-related inquiries with accuracy and compliance.
Healthcare Services
Guide patients and members through sensitive support needs—benefits questions, claims and coverage concerns, healthcare processes, and account assistance with care and confidentiality.
General Customer Service
Deliver reliable support across voice and non-voice channels (chat, email, or ticketing)—answer questions, resolve concerns, document updates, and escalate issues when needed.