Customer Service Representative (Call Center Agent | BPO | Malate, Manila)
Telesys | Malate, Manila | Onsite | Up to ₱27,000/month | Full-time
WHY WORK WITH US?
Compensation & Benefits
- Up to ₱27,000 monthly basic salary
- Performance incentives and bonuses
- Paid training and development programs
- Clear career growth opportunities
Workplace Culture
- Supportive and team-oriented environment
- Coaching, mentorship, and continuous feedback
- Employee recognition programs
- Long-term career development focus
JOB DESCRIPTION
We are currently hiring a Customer Service Representative to handle customer inquiries, provide assistance, and resolve concerns in a fast-paced BPO environment. You will be responsible for delivering excellent service, ensuring customer satisfaction, and maintaining accurate records of all interactions.
This role is ideal for individuals looking for call center jobs in Manila, BPO jobs with 1 month experience required, and entry-level customer service positions with career growth opportunities.
KEY RESPONSIBILITIES
- Handle inbound customer service inquiries and concerns
- Assist customers with general account and service-related questions
- Provide accurate information and appropriate solutions
- Resolve customer issues efficiently and professionally
- Document all customer interactions in the system
- Escalate complex concerns to the appropriate team when necessary
- Meet quality, productivity, and customer satisfaction targets
WORK SCHEDULE & TRAINING
This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.
REQUIREMENTS
- With 1 month BPO Experience
- Good English communication skills, both verbal and written
- Strong customer service orientation
- Basic computer skills and ability to multitask
- Willing to work onsite in Malate, Manila and on shifting schedules
LOCATION
Malate, Manila (Onsite Only)
Sites Available
- Alabang
- Manila
- Makati
- Pasay
- Parañaque
- Taguig
ABOUT TELESYS
Telesys is growing and we are looking for a Customer Service Representative in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in the BPO industry while building strong communication and customer service skills in a supportive and growth-focused environment.
APPLY NOW
Start your career as a Customer Service Representative with Telesys. If you are looking for call center hiring with 1 month experience required in the Philippines, this is your chance to begin a rewarding career in customer service with strong training, competitive pay, and growth opportunities.