Premium Telco Account – Quezon City

Premium Telco Account – Quezon City

Customer Service | Pasay City | Earn up to ₱28,000 Monthly

Ready to build a rewarding career in the booming retail? Telesys BPO is now hiring Premium Telco Customer Service Representatives for our QC site! Whether you’re a beginner or have at least 3 months of BPO experience, this is your chance to grow professionally while enjoying competitive pay and Day 1 HMO coverage.

Explore similar openings under Telecom roles.

What You’ll Do as a Premium Telco Agent

As a Premium Telco Agent, you will:

📞 Deliver exceptional customer support for premium telecommunications accounts
📱 Assist customers with inquiries about mobile plans, devices, billing, upgrades, and account services
🧾 Resolve concerns related to billing disputes, service issues, technical concerns, and account changes
⚙️ Provide accurate information on promos, data plans, add-ons, and service features
🤝 Coordinate with internal teams to handle escalations and ensure timely resolution
📝 Accurately document customer interactions and update account records
📊 Meet key performance metrics including customer satisfaction, quality, and productivity


Who We’re Looking For

Applicants must:

✔️ Be at least 18 years old
✔️ Have with or without BPO experience (Telco experience is an advantage)
✔️ Be a High School Graduate (Old curriculum accepted)
✔️ Possess good English communication skills
✔️ Willing to work onsite in Quezon City 
✔️ Have strong attention to detail and a customer-focused mindset


Why Join Telesys BPO?

Enjoy industry-leading benefits and a supportive work environment:

💼 Competitive pay – Earn up to ₱28,000 monthly
One-day hiring process
❤️ Day 1 HMO coverage
Fixed or flexible shift options
📈 Clear career growth and advancement opportunities
🤝 Supportive team culture with comprehensive training


Start Your Career as a Premium Telco Agent

Join a fast-growing telecommunications support team and provide world-class service to premium customers. Build a stable and rewarding career with a company that values your growth and success.