Retail (CSR) Representative – With or without BPO EXP (Makati)

Customer Service | Makati City | Earn up to ₱28,000 Monthly

Looking to build a strong career in retail and customer support? Telesys BPO is now hiring Retail CSR Representatives for our Makati site! Whether you have at least 3 months of BPO experience or are just starting out, this is your chance to grow in a dynamic environment—while earning up to ₱28,000 per month and enjoying Day 1 HMO.

Explore related openings under Retail / E-commerce / Logistics roles.


What You’ll Do as a Retail CSR Representative

As a Retail Customer Service Representative, your responsibilities will include:

  • Assisting customers with product inquiries, order concerns, returns, exchanges, and retail account questions

  • Handling customer concerns professionally via company-supported channels

  • Providing accurate information and appropriate solutions while meeting service quality standards

  • Processing customer requests, documenting interactions, and updating records

  • Achieving performance metrics such as customer satisfaction, quality, and productivity


Who We’re Looking For

To qualify, applicants must:

  • Be at least 18 years old

  • Have with or without BPO experience (3+ months is an advantage)

  • Be a High School Graduate (Old curriculum accepted)

  • Have strong English communication skills

    • Willing to work onsite in Makati City

    • Have a genuine interest in retail customer service

Why Join Telesys BPO?

Enjoy competitive benefits and a supportive work environment:

💼 Competitive pay – Up to ₱28,000 monthly
One-day hiring process
❤️ Day 1 HMO coverage
Fixed or flexible shift options
📈 Clear career growth opportunities
🤝 Supportive team culture + full training


Start Your Retail Customer Service Career Today

Become a Retail CSR Representative and grow your career in a fast-paced, customer-centered environment. Join our Makati team and make an impact by delivering excellent service to retail customers.