Technical Support Representative

Technical Support Representative – Alabang, Muntinlupa | Earn Up to ₱30K Monthly

Looking to take your technical skills to the next level? Telesys BPO is now hiring Technical Support Representative for our Alabang, Muntinlupa site. This role is perfect for candidates with prior call center and technical experience—especially those who have worked with international accounts or audio equipment.

If you’re ready to provide top-notch support while enjoying competitive pay and Day 1 HMO, this opportunity is for you.

What You’ll Do as a Technical Support Representative

As a Technical Support Representative, you’ll assist customers in resolving their technical concerns and ensuring a smooth user experience. Your key responsibilities will include:

  • Troubleshooting hardware and software issues for voice and audio devices
  • Providing clear, accurate technical guidance over the phone or via chat
  • Diagnosing customer problems using internal tools and resources
  • Ensuring compliance with service-level agreements and company procedures
  • Documenting customer issues and solutions accurately for future reference

This role is well-suited for tech-savvy professionals with hands-on experience in tech support or audio equipment.

Who We’re Looking For

To be eligible, applicants must meet the following qualifications:

  • Educational background: At least 2nd year college completed, Senior High School graduate, or High School graduate (old curriculum)
  • Call Center Experience: Minimum of 1 year in a voice or non-voice account (international accounts only)
  • Work Experience: At least 3 years of total work experience in any industry
  • Tech Background: Technical support experience is required; audio equipment experience is strongly preferred
  • Must be willing to work onsite in Alabang, Muntinlupa

 

Why Join Telesys BPO?

When you join Telesys, you gain more than a job—you build a career. Enjoy:

  • Earn up to ₱30,000 monthly
  • Day, night, and graveyard shifts available
  • One-day hiring process
  • HMO coverage on Day 1
  • Supportive team culture and inclusive environment
  • Clear career progression within the company

Advance Your Tech Career Today

Join one of the Philippines’ top BPO employers and become a key player in our technical support team. Work onsite in Alabang, Muntinlupa, gain valuable experience, and support customers around the world with your expertise.

Apply now and be part of a company that values your development from day one!

Visit the Telesys Careers Page for more exciting opportunities.