Call Center Agent Hiring | Financial Account | Telesys
Malate, Manila | Onsite | Up to ₱27,000/month | Full-time
WHY WORK WITH US?
Compensation & Benefits
• Up to ₱27,000 monthly basic salary
• Performance incentives and bonuses
• Paid training and development programs
• Clear career growth opportunities
Workplace Culture
• Supportive and team-oriented environment
• Coaching, mentorship, and continuous feedback
• Employee recognition programs
• Long-term career development focus
JOB DESCRIPTION
We are currently hiring a Customer Service Representative for a Financial Account to handle customer inquiries, provide assistance, and resolve concerns in a fast-paced BPO environment. You will assist customers with banking and financial services such as account inquiries, transactions, billing concerns, and general financial support.
This role is ideal for individuals looking for financial account call center jobs in Manila and BPO opportunities with at least 6 months of customer service or BPO experience, offering strong career growth and development opportunities.
KEY RESPONSIBILITIES
• Handle inbound customer service inquiries and financial-related concerns
• Assist customers with account inquiries, transactions, and billing issues
• Provide accurate information on financial products and services
• Resolve customer issues efficiently and professionally
• Document all customer interactions in the system
• Escalate complex concerns to the appropriate team when necessary
• Meet quality, productivity, and customer satisfaction targets
WORK SCHEDULE & TRAINING
This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.
REQUIREMENTS
• At least 6 months of customer service or BPO experience
• High School or Senior High School graduate (college level or graduate is an advantage)
• Open to career shifters with relevant experience
• Good English communication skills, both verbal and written
• Strong customer service orientation
• Basic computer skills and ability to multitask
• Willing to work onsite in Malate, Manila and on shifting schedules
LOCATION
Malate, Manila (Onsite Only)
Sites Available:
• Alabang
• Manila
• Makati
• Pasay
• Parañaque
• Taguig
Salary: Up to ₱27,000/month
ABOUT TELESYS
Telesys is growing and we are looking for a Customer Service Representative for a Financial Account in Malate, Manila. We welcome applicants with at least 6 months of BPO or customer service experience. This is a great opportunity to continue building your career in the BPO industry while strengthening communication and customer service skills in a supportive and growth-focused environment.