Frequently Asked Questions.
Everything about applying to Telesys — requirements, the hiring process, paid training, benefits, shifts and where our office is. Still stuck? Message us and a real person will answer.
Apply Now — It's FreeBPO Basics
BPO (Business Process Outsourcing) covers roles like customer service, technical support, and sales for global clients. It offers job stability, competitive pay, and clear paths to grow.
Yes. The Philippine BPO industry is one of the country's most reliable employers, offering long-term security and steady demand for talent.
Getting Started
No. We welcome fresh graduates, career shifters, and even high school graduates. Paid training is provided to everyone who joins Telesys.
Good communication, a willingness to learn, and a customer-first attitude. We'll train you on systems, tools, and everything else you need to succeed.
Career Growth
Absolutely. Many of our team leaders, supervisors, and trainers started as agents. We actively promote from within and support your development every step of the way.
Hiring Process
Click any "Apply Now" button, fill out the short form (under 5 minutes), and our recruitment team will reach out — usually within 1–2 business days.
Roles
We're hiring for Customer Service Representatives, Technical Support Representatives, and Sales Representatives. Browse our open positions to find your fit.
We hire across customer service, technical support, sales, healthcare, travel, and back-office roles — for both voice and non-voice accounts.
Locations
Our office is at the 8th floor of Marc 2000 Tower, 1973 Taft Avenue, Malate, Manila — easily accessible from major transport routes across Metro Manila.
Training
Yes — training is fully paid from Day 1. Duration varies by account, but we make sure you're fully prepared and confident before going live on the floor.
Pay and Benefits
Competitive base salary, performance incentives, night differential pay, HMO coverage from Day 1, and a clear career growth path within the company.
Work Setup
Shift options vary per account. Many roles are onsite in Manila, with flexible schedules including night shifts available.
About Telesys
We pair world-class service with a people-first culture — investing in your growth from day one and promoting from within.