Got Questions?

Frequently Asked Questions.

Everything about applying to Telesys — requirements, the hiring process, paid training, benefits, shifts and where our office is. Still stuck? Message us and a real person will answer.

Apply Now — It's Free

BPO Basics

BPO 101

BPO (Business Process Outsourcing) covers roles like customer service, technical support, and sales for global clients. It offers job stability, competitive pay, and clear paths to grow.

Job Security

Yes. The Philippine BPO industry is one of the country's most reliable employers, offering long-term security and steady demand for talent.

Getting Started

Beginners OK

No. We welcome fresh graduates, career shifters, and even high school graduates. Paid training is provided to everyone who joins Telesys.

Skills

Good communication, a willingness to learn, and a customer-first attitude. We'll train you on systems, tools, and everything else you need to succeed.

Career Growth

Growth

Absolutely. Many of our team leaders, supervisors, and trainers started as agents. We actively promote from within and support your development every step of the way.

Hiring Process

How to Apply

Click any "Apply Now" button, fill out the short form (under 5 minutes), and our recruitment team will reach out — usually within 1–2 business days.

Roles

Roles

We're hiring for Customer Service Representatives, Technical Support Representatives, and Sales Representatives. Browse our open positions to find your fit.

Accounts

We hire across customer service, technical support, sales, healthcare, travel, and back-office roles — for both voice and non-voice accounts.

Locations

Locations

Our office is at the 8th floor of Marc 2000 Tower, 1973 Taft Avenue, Malate, Manila — easily accessible from major transport routes across Metro Manila.

Training

Paid Training

Yes — training is fully paid from Day 1. Duration varies by account, but we make sure you're fully prepared and confident before going live on the floor.

Pay and Benefits

Benefits

Competitive base salary, performance incentives, night differential pay, HMO coverage from Day 1, and a clear career growth path within the company.

Work Setup

Shifts

Shift options vary per account. Many roles are onsite in Manila, with flexible schedules including night shifts available.

About Telesys

Culture

We pair world-class service with a people-first culture — investing in your growth from day one and promoting from within.