Call Center Agent Hiring | Healthcare Account | Telesys

Malate, Manila | Onsite | Up to ₱27,000/month | Full-time

WHY WORK WITH US?

Compensation & Benefits

• Up to ₱27,000 monthly basic salary
• Performance incentives and bonuses
• Paid training and development programs
• Clear career growth opportunities

Workplace Culture

• Supportive and team-oriented environment
• Coaching, mentorship, and continuous feedback
• Employee recognition programs
• Long-term career development focus

JOB DESCRIPTION

We are currently hiring a Customer Service Representative for a Healthcare Account to handle customer inquiries, provide assistance, and resolve concerns in a fast-paced BPO environment. You will be responsible for assisting members, patients, or healthcare clients with benefits, coverage, claims, and general healthcare-related support.

This role is ideal for individuals looking for healthcare account call center jobs in Manila, BPO jobs with no experience required, and entry-level customer service positions with career growth opportunities.

KEY RESPONSIBILITIES

• Handle inbound customer service inquiries and healthcare-related concerns
• Assist members with benefits, coverage, and eligibility inquiries
• Support customers with claims, billing, and account-related issues
• Provide accurate information on healthcare services and policies
• Resolve customer issues efficiently and professionally
• Document all customer interactions in the system
• Escalate complex concerns to the appropriate team when necessary
• Meet quality, productivity, and customer satisfaction targets

WORK SCHEDULE & TRAINING

This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.

REQUIREMENTS

• No experience required
• High School or Senior High School graduate (college level or graduate is an advantage)
• Open to fresh graduates and career shifters
• Good English communication skills, both verbal and written
• Strong customer service orientation
• Basic computer skills and ability to multitask
• Willing to work onsite in Malate, Manila and on shifting schedules

LOCATION

Malate, Manila (Onsite Only)

Sites Available

• Alabang
• Manila
• Makati
• Pasay
• Parañaque
• Taguig

ABOUT TELESYS

Telesys is growing and we are looking for a Customer Service Representative for a Healthcare Account in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in the BPO industry while building strong communication and customer service skills in a supportive and growth-focused environment.

APPLY NOW

Start your career as a Customer Service Representative for a Healthcare Account with Telesys. If you are looking for call center hiring with no experience required in the Philippines, this is your chance to begin a rewarding career in customer service with strong training, competitive pay, and growth opportunities.