Healthcare Account – CSR|BPO experience is a plus – Up to 27k Pay

Healthcare Account – CSR|BPO experience is a plus – Up to 27k Pay

Malate, Manila | Onsite | Up to ₱27,000/month | Full-time

WHY WORK WITH US?

Compensation & Benefits

  • Up to ₱27,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training and development programs
  • Clear career growth opportunities

Workplace Culture

  • Supportive and team-oriented environment
  • Coaching, mentorship, and continuous feedback
  • Employee recognition programs
  • Long-term career development focus

JOB DESCRIPTION

We are currently hiring a Customer Service Representative for a Healthcare Account to handle customer inquiries, provide assistance, and resolve concerns in a fast-paced BPO environment. You will be responsible for assisting members, patients, or healthcare clients with benefits, coverage, claims, and general healthcare-related support.

This role is ideal for individuals looking for healthcare account call center jobs in Manila, BPO jobs with no experience required, and entry-level customer service positions with career growth opportunities.

KEY RESPONSIBILITIES

  • Handle inbound customer service inquiries and healthcare-related concerns
  • Assist members with benefits, coverage, and eligibility inquiries
  • Support customers with claims, billing, and account-related issues
  • Provide accurate information on healthcare services and policies
  • Resolve customer issues efficiently and professionally
  • Document all customer interactions in the system
  • Escalate complex concerns to the appropriate team when necessary
  • Meet quality, productivity, and customer satisfaction targets

REQUIREMENTS

  • No experience required
  • High School or Senior High School graduate (college level or graduate is an advantage)
  • Open to fresh graduates and career shifters
  • Good English communication skills, both verbal and written
  • Strong customer service orientation
  • Basic computer skills and ability to multitask
  • Willing to work onsite in Malate, Manila and on shifting schedules

LOCATION

Malate, Manila (Onsite Only)

Sites Available

  • Alabang
  • Manila
  • MakatiPasay
  • Parañaque
  • Taguig

APPLY NOW

Start your career as a Customer Service Representative for a Healthcare Account with Telesys. If you are looking for call center hiring with no experience required in the Philippines, this is your chance to begin a rewarding career in customer service with strong training, competitive pay, and growth opportunities.

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