Travel Account – CSR |1-year GDS Experience – Taguig

Call Center Agent Hiring | Travel Account | Telesys

Malate, Manila | Onsite | Up to ₱27,000/month | Full-time

WHY WORK WITH US?

Compensation & Benefits

  • Up to ₱27,000 monthly basic salary
  • Performance incentives and bonuses
  •  Paid training and development programs
  •  Clear career growth opportunities

Workplace Culture

  • Supportive and team-oriented environment
  •  Coaching, mentorship, and continuous feedback
  •  Employee recognition programs
  •  Long-term career development focus

JOB DESCRIPTION

We are currently hiring a Customer Service Representative for a Travel Account to handle customer inquiries, provide assistance, and resolve concerns in a fast-paced BPO environment. You will be responsible for assisting customers with travel-related services such as bookings, reservations, itinerary changes, cancellations, and general travel support.

This role is ideal for individuals looking for travel account call center jobs in Manila, BPO jobs with no experience required, and entry-level customer service positions with career growth opportunities.

 

KEY RESPONSIBILITIES

  • Handle inbound customer service inquiries and travel-related concerns

  • Assist customers with bookings, reservations, and itinerary changes

  • Provide accurate information on travel schedules, policies, and services

  • Resolve customer issues efficiently and professionally

  • Document all customer interactions in the system

  • Escalate complex concerns to the appropriate team when necessary

  •  Meet quality, productivity, and customer satisfaction targets

Who We’re Looking For

  • Minimum age of 18 years old

  • With 1-year GDS  experience

  • High School Graduate (Old curriculum)

  • Willingness to work onsite in Metro Manila

  • Strong English communication and typing skills

  • An interest in the telecom industry and non-voice support roles

LOCATION

Malate, Manila (Onsite Only)

Sites Available

  • Alabang
  • Manila
  •  Makati
  •  Pasay
  •  Parañaque
  •  Taguig

Salary: Up to ₱27,000/month

ABOUT TELESYS

Telesys is growing and we are looking for a Customer Service Representative for a Travel Account in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in the BPO industry while building strong communication and customer service skills in a supportive and growth-focused environment.

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