Call Center Agent Hiring | Chat Support Representative | Telesys
Malate, Manila | Onsite | Up to ₱27,000/month | Full-time
WHY WORK WITH US?
Compensation & Benefits
• Up to ₱27,000 monthly basic salary
• Performance incentives and bonuses
• Paid training and development programs
• Clear career growth opportunities
Workplace Culture
• Supportive and team-oriented environment
• Coaching, mentorship, and continuous feedback
• Employee recognition programs
• Long-term career development focus
JOB DESCRIPTION
We are currently hiring a Chat Support Representative to handle customer inquiries and concerns through online chat and messaging platforms in a fast-paced BPO environment. You will be responsible for providing accurate information, resolving customer issues, and ensuring excellent written communication and customer satisfaction.
This role is ideal for individuals looking for non-voice chat support jobs in Manila, BPO jobs with 1 month experience required, and entry-level customer service positions with career growth opportunities.
KEY RESPONSIBILITIES
• Handle customer inquiries via chat and messaging platforms
• Provide accurate information about products, services, and account concerns
• Assist customers with troubleshooting and basic issue resolution
• Process requests such as updates, tracking, and account changes
• Resolve customer issues efficiently and professionally
• Document all customer interactions in the system
• Escalate complex concerns to the appropriate team when necessary
• Meet quality, productivity, and customer satisfaction targets
WORK SCHEDULE & TRAINING
This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.
REQUIREMENTS
• With atleast 1 month BPO Experience
• Strong written English communication skills
• Customer-focused and detail-oriented
• Basic computer skills and ability to multitask
• Willing to work onsite in Malate, Manila and on shifting schedules
LOCATION
Malate, Manila (Onsite Only)
Sites Available
• Alabang
• Manila
• Makati
• Pasay
• Parañaque
• Taguig
ABOUT TELESYS
Telesys is growing and we are looking for a Chat Support Representative in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in the BPO industry while building strong communication and written customer service skills in a supportive and growth-focused environment.
APPLY NOW
Start your career as a Chat Support Representative with Telesys. If you are looking for non-voice call center hiring with 1 month BPO experience required in the Philippines, this is your chance to begin a rewarding career in customer service with strong training, competitive pay, and growth opportunities.